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Original Article

Effects of Emotional Labor and Occupational Stress on Somatization in Nurses

Mee-Kyung Shin1, Hyun Lim Kang2
Journal of Korean Academy of Nursing Administration 2011;17(2):158-167.
Published online: June 30, 2011

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Correspondence: Shin, Mee-Kyung. Department of Nursing Science, Korea Nazarene University, 456, Ssangyong-Dong, Cheonan-Si, Chungnam 331-718, Korea. Tel: 82-41-570-4161, Fax: 82-41-570-4260, splash92@paran.com
• Received: January 11, 2011   • Revised: February 18, 2011   • Accepted: April 9, 2011

Copyright © 2011 Korean Academy of Nursing Administration

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  • Purpose
    This study was done to identify the relationship of occupational stress, emotional labor, and general characteristics to somatization, and to identify factors affecting somatization in nurses.
  • Methods
    A quantitative, descriptive research design was used to study 227 nurses. Nurses completed a 52-item self-questionnaire that included 3 concepts assessing somatization, occupational stress, emotional labor. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression.
  • Results
    Mean scales for somatization, occupational stress, and emotional labor were 22.96±7.87, 78.73±12.29, 29.63±3.97 respectively. The explained variance for somatization was 35.5%. Among the variables, frequency of emotional display (β=.136, p=.042), one of the sub-domains of emotional labor, and role overload (β=.178, p=.023), one of the sub-domains of occupational stress and working in the ICU, OR, or ER (β=.296, p<.001) and education level of diploma graduation (β=.143, p=.028) significantly predicted degree of somatization.
  • Conclusion
    Findings of this study provide a comprehensive understanding of somatization and related factors for nurses in Korea.
  • Key Words: Emotional labor; Occupational stress; Somatization
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Table 1
General characteristics of study participants (N=227)
jkana-17-158-i001.jpg

*ICU=Intensive care unit, †OR=Operation room, ‡ER=Emergency room, εOPD=Outpatient department

∥HR=Hemodialysis room, DR=Delivery room, #RR=Recovery room

Table 2
Mean scores for emotional labor, occupational stress, somatization (N=227)
jkana-17-158-i002.jpg
Table 3
Analysis of differences in emotional labor, occupational stress, somatization according to general characteristics (N=227)
jkana-17-158-i003.jpg
Table 4
Correlations between somatization and related variables (N=227)
jkana-17-158-i004.jpg

*p<.05, **p<.01

Table 5
Regression analysis for Somatization (N=227)
jkana-17-158-i005.jpg

*Dummy variable: Working unit(0=Others, 1=ICU, OR, ER), Pattern of work(0=Fixed worker, 2 shift worker, 1=3 shift worker), Education level(0=Baccalaureate, master, 1=Diploma), Marital status(0=Unmarried, 1=Married)

Figure & Data

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    Effects of Emotional Labor and Occupational Stress on Somatization in Nurses
    J Korean Acad Nurs Adm. 2011;17(2):158-167.   Published online June 30, 2011
    DOI: https://doi.org/10.11111/jkana.2011.17.2.158
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    Effects of Emotional Labor and Occupational Stress on Somatization in Nurses
    J Korean Acad Nurs Adm. 2011;17(2):158-167.   Published online June 30, 2011
    DOI: https://doi.org/10.11111/jkana.2011.17.2.158
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    Effects of Emotional Labor and Occupational Stress on Somatization in Nurses
    Effects of Emotional Labor and Occupational Stress on Somatization in Nurses

    General characteristics of study participants (N=227)

    *ICU=Intensive care unit, †OR=Operation room, ‡ER=Emergency room, εOPD=Outpatient department

    ∥HR=Hemodialysis room, DR=Delivery room, #RR=Recovery room

    Mean scores for emotional labor, occupational stress, somatization (N=227)

    Analysis of differences in emotional labor, occupational stress, somatization according to general characteristics (N=227)

    Correlations between somatization and related variables (N=227)

    *p<.05, **p<.01

    Regression analysis for Somatization (N=227)

    *Dummy variable: Working unit(0=Others, 1=ICU, OR, ER), Pattern of work(0=Fixed worker, 2 shift worker, 1=3 shift worker), Education level(0=Baccalaureate, master, 1=Diploma), Marital status(0=Unmarried, 1=Married)
    Table 1 General characteristics of study participants (N=227)

    *ICU=Intensive care unit, †OR=Operation room, ‡ER=Emergency room, εOPD=Outpatient department

    ∥HR=Hemodialysis room, DR=Delivery room, #RR=Recovery room

    Table 2 Mean scores for emotional labor, occupational stress, somatization (N=227)

    Table 3 Analysis of differences in emotional labor, occupational stress, somatization according to general characteristics (N=227)

    Table 4 Correlations between somatization and related variables (N=227)

    *p<.05, **p<.01

    Table 5 Regression analysis for Somatization (N=227)

    *Dummy variable: Working unit(0=Others, 1=ICU, OR, ER), Pattern of work(0=Fixed worker, 2 shift worker, 1=3 shift worker), Education level(0=Baccalaureate, master, 1=Diploma), Marital status(0=Unmarried, 1=Married)

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    Table 5

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