Purpose The purpose of this study was to investigate the relationship between patient-centered care and the patient experience according to inpatients. Additionally, the effect of patient-centered care on the patient experience was explored. Methods Using a structured-questionnaire, data were collected from 147 inpatients in a tertiary care hospital for the period October 12-24, 2021. Data were analyzed using descriptive statistics, a t-test, ANOVA, Scheffé’s test, Pearson’s correlation coefficients, and a multiple linear regression using SPSS/WIN 26.0. Results Patient-centered care was positively correlated with the patient experience (r=.66, p<.001), and patient-centered care was found to be a variable affecting the patient experience. Further, explanatory power was assessed at 43%. Conclusion The results of this study indicate that the provision of individualized care must reflect patient-centered care to ensure a positive patient experience, and nurses should not only perform interventions through medication or nursing processes, but also by listening to and interacting with patients based on their needs.
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Purpose This study aims to determine the influence of clinical nurses’ second-victim experience and second-victim support on their negative work-related outcomes.
Methods: We used a cross-sectional design with a convenience sample of 179 clinical nurses from two Korean tertiary hospitals. The data were collected through a structured self-questionnaire survey and analyzed via descriptive analysis, independent t-tests, one-way ANOVA (analysis of variance), Pearson correlation coefficients, and hierarchical multiple regression.
Results: Second-victim experience revealed a significant negative correlation with second-victim support and a significant positive correlation with negative work-related outcomes. The second-victim experience was found to be a significant predictor of negative work-related outcomes. These factors explained 46.3% of the negative work-related outcomes in the regression model.
Conclusion: It is necessary to determine the degree of second-victim experience among clinical nurses and provide second-victim support to prevent future occurrences of negative work-related outcomes.
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Methods: Participants in this study were 8 nurses who worked for more than two weeks at the Drive-Thru COVID-19 Screening Clinic Screening Clinic in P-city, Gyeongbuk, which was declared a Corona19 disaster area. Data collection was conducted through individual in-depth interviews from June to August 2020. For data analysis, Max van Manen's analytical phenomenology research method was applied.
Results: The essential theme of the Drive-Thru COVID-19 screening clinic nurse's experiences was ‘A sense of calling as a nurse’, ‘Physical and psychological stress’, ‘Daily life tailored to the work of the screening clinic’, ‘Time to live together in the fight against the virus’, ‘New perception and rewarding for nursing’.
Conclusion: The results of this study provide basic data for preparing a support system and understanding the work of nurses who are put on the front line in the event of a disaster by vividly describing the experiences of nurses working at the Drive-Thru screening clinic.
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Methods: We analyzed posts from Nurscape, which is the largest online community for nurses in Korea. After extracting posts using web scrapping, text preprocessing was done to detect nouns. In a visualization phase, co-occurrence network analysis and latent dirichlet allocation-based topic modeling were applied.
Results: A total of 13,200 posts were analyzed. The co-occurrence network’s core keywords were newly graduate nurse, general ward, career, turnover, and grievance. The topic modeling showed four topics: (1) ‘Clinical practice-related difficulties’ described clinical hardships, such as the heavy workload of nurses; (2) ‘Concerns about resignation’ incorporated keywords asking for advice on resignation; (3) ‘Searching for information on employment/reemployment’ focused on the working conditions or working climate of a specific hospital; and (4) ‘Organizational action call’ captured the voices urging organized actions to improve nurses’ work environment.
Conclusion: Clinical nurses share experiences through the online community and seek advice or information and urge organizational action. Professional nursing organizations should identify and deal with problems that nurses are currently facing. The results of this study can contribute to establishing the policy direction of nursing organizations.
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PURPOSE The present study was done to provide understanding of how female nurses adapt to male nurses and to derive an entity concept that explains the experience process for female nurses. METHODS Data were collected through in-depth interviews with 16 female nurses who had work experience with male nurses. Collected data were analyzed using the grounded theory methodology of Strauss and Corbin. RESULTS The core category found in the adjustment experience of female nurses to male nurses was “win-win partnership with male nurses who struggle to keep up in the clinical settingâ€. The central phenomenon was “unprepared meeting with male nurses who are different from usâ€. The action/interaction strategies the participants used were “recognition of differences,â€, “positive approach,†and “acceptance as a colleague.†CONCLUSION: The results showed that female nurses tried to have a win-win partnership with male nurses by using several strategies. This result broadened the range of understanding of female nurses' adjustment to male nurses and provides new information on their adaptation to practical work.
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PURPOSE As Korea has been rapidly transformed to be a multicultural society, it becomes essential for nurses to develop cultural competency. The purpose of this descriptive study was to assess the cultural competency level of general hospital nurses and to examine its contributing factors adopting ecological model. METHOD A convenience sample of 327 nurses from six general hospitals in Seoul metropolitan area was recruited between November 14 to 28, 2011. Cultural competency was measured using the Korean version of the Caffrey Cultural Competence in Healthcare Scale (CCCHS) and Cultural Competence Assessment(CCA). Hierarchical multiple regression analysis was performed to assess the influence of intrapersonal, cultural-experience, and organizational factors on cultural competency. RESULTS Mean cultural competency in this study was 2.57(+/-0.43). Cultural competency was associated with job position (p=.044) at the intrapersonal level. At the cultural experience level, foreign language classes experience (p=.005), fluency in a foreign language (p=.000), experience of working with foreign health care professionals (p=.000) were associated cultural competency. At the organizational level, training program (p=.000), job description (p=.002), health education materials (p=.016), insufficient job control (p=.000), and interpersonal conflicts (p=.011) showed significant difference. Foreign language class experience, foreign language fluency, experience of working with foreign health care professionals, and job control were the most consistent predictors of cultural competence and explained 20.4% of the total variance in the proposed ecological model. CONCLUSIONS The findings suggest that to enhance cultural competency in general hospital nurses, cultural experience and organizational factors need to be more fully considered than intrapersonal factors.
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