Purpose This study aimed to identify factors influencing communication competence among hospital nurses. Methods: The participants were 136 nurses working at five general or tertiary hospitals with over 100 beds in Busan, Ulsan, and Geoje Island. Data were collected using structured self-report online questionnaires from July 18 to August 31, 2023. The data were analyzed using descriptive statistics, the t-test, one-way analysis of variance, the Scheffé test, Pearson's correlation coefficients, and stepwise regression analysis using IBM SPSS version 25.0. Results: Self-awareness (β=.43, p<.001), a relationship-oriented organizational culture (β=.34, p<.001), working in a surgical ward (β=.19, p=.003), communication efficacy (β=.17, p=.011), hierarchy-oriented organizational culture (β=.16, p=.011), and working in a special unit (β=-.14, p=.023) were factors that significantly influenced nurses' communication competence. The model explained 52% of the variance in communication competence (F=28.43, p<.001) Conclusion: To improve communication competence in hospital nurses, healthcare institutions should provide learning opportunities to improve nurses’ self-awareness and communication efficacy. It is also essential to establish rules and order within a hierarchy-oriented organizational culture, while simultaneously promoting a relationship-oriented organizational culture based on trust and respect among colleagues.
Purpose This study aimed to identify the effects of shared leadership, communication skills, and team effectiveness, as perceived by nurses and nursing assistants in comprehensive nursing service units.
Methods A cross-sectional research design was adopted, and the sample included 306 nurses, nurse assistants, and caregivers working in nine hospitals with fewer than 500 beds in two South Korean cities. The data were analyzed using descriptive statistics, t-tests, ANOVA, Pearson’s correlation coefficient, and four-step hierarchical regression analysis.
Results The factors influencing team effectiveness in the hierarchal multiple regression analysis were shared leadership (β=.57, p<.001) and communication skills (β=.18, p<.001). These factors explained 49% of the total variance.
Conclusion To enhance team effectiveness in compressive nursing service units, educational programs focusing on shared leadership and communication skills among nurses, nursing assistants, and caregivers must be developed.
Purpose This study examined the influence of patient safety management systems, leadership, and communication types on nurses’ patient safety management activities. Methods Participants were 237 nurses who has been working in medical institutes for over 6 months. Online self-report questionnaires were conducted. Measures included patient safety management systems, transformational leadership, authentic leadership, communication types, and patient safety management activities. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson’s correlation coefficients, and multiple regression with SPSS/WIN 24.0. Results According to the general characteristics, patient safety management activities were higher among nurses who were female (t=4.27, p<.001), charge nurses (t=-2.41, p=.016), had healthcare accreditation experience (t=4.36, p<.001), and worked in nursing units implementing a team nursing method (F=6.26, p=.002) with more than 30 nurses (F=6.28, p=.043). Female nurses (β=.16, p=.015) with high authentic leadership (β=.21, p=.002), low informal communication (β=-.21, p=.004), and high downward communication (β=.19, p=.009) showed higher patient safety management activities. The models' explanatory power was 21.0%. Conclusion Based on the results of this study, further research is needed to investigate the differences in patient safety management activities according to gender, the number of nurses per ward, and the nursing delivery system. Lowering informal communication and strengthening authentic leadership and downward communication may improve nurses’ patient safety management activities.
Purpose To identify the mediating effect of the communication competence on the relationship between emotional intelligence and nursing managerial competence among experienced nurses. Methods A total of 186 nurses with more than 10 years of experience working in six general hospitals participated. Data were collected using a selfreported questionnaire and analyzed using SPSS Statistics ver. 23.0 and SPSS Process Macro for descriptive statistics, independent t-test, one-way analysis of variance (ANOVA), Scheffé test, Pearson’s correlation coefficient, multiple regression analysis, and bootstrapping method. Results Nursing managerial competence was significantly associated with emotional intelligence (r=.32, p<.001) and communication competence (r=.42, p<.001). Additionally, communication competence had a complete mediating effect on the relationship between emotional intelligence and nursing managerial competence (indirect effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]). Conclusion Strategies for enhancing the experienced nurses’ nursing managerial competence should be considered to improve communication competence as well as emotional intelligence and develop nursing managerial competency-related education programs by career stages. In particular, the nursing management competency-related education should focus on improving human resource management and planning competences.
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Purpose The purpose of this study was to investigate the influences of hospital nurse's organizational communication satisfaction and safety climate on their medication safety competence.
Methods: Data were collected from 131 hospital nurses who administer medications at hospitals in the metropolitan areas. Data were analyzed utilizing descriptive statistics, t-test, ANOVA, Scheffe’s test, Pearson’s correlation coefficients, and hierarchical multiple regression.
Results: Medication safety competence was significantly relations to organizational communication satisfaction (r＝.52, p＜.001) and safety climate (r＝.54, p＜.001). Organizational communication satisfaction, safety climate, age 31~35 years and over 36 year, clinical experience 5~10 years and 10 or more years and surgical department influenced on medication safety competence. These factors explained 47.0% of clinical nurse's medication safety competence (p＜.001).
Conclusion: Organizational communication satisfaction and safety climate had effects on nurses’ medication safety competence. It is needed to formulate strategies to make an organizational climate where the level of communication within the hospital improve and safety is considered a top priority to increase the medication safety competence of hospital nurses.
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Purpose This study was done to identify the effect of the nurses practice environment and organizational justice on organizational silence in nurses.
Methods: A descriptive correlational design was used. Participants were 162 nurses in general hospitals. Measurements included the Practice Environment Scale of the Nursing Work Index, the Organizational Justice Scale, and Organizational Silence Scale. Data were analyzed using SPSS/WIN program.
Results: Nurses' organizational silence, nurses practice environment and organizational justice were correlated, and the influence of social networking, marital status, education level and interactive justice on acquiescence silence were 21% and statistically significant. The effect of work units, work experience and procedural justice on defensive silence were 20%, and the effect of education level and procedural justice on prosocial silence were 12% and statistically significant.
Conclusion: Interaction justice affected the Acquiescent silence, and procedural justices affected the defensive silence and prosocial silence. Therefore, nursing managers should improve their organizational culture so that the procedural justices that focus on the process of distributing compensation results and the interaction justice that focuses on fair treatment among members can be recognized by nurses. Then nurses can be encouraged to actively engage and express their opinions about the organization.
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Purpose This study was conducted to identify the influence of communication self-efficacy and perception of the patient safety culture on the experience of nursing errors among operating room nurses.
Methods: A cross-sectional design was used, with a convenience sample of 184 operation room nurses from 16 hospitals in Korea. Data were collected through a structured self-administered survey. The questionnaires included Communication, Self Efficacy, Safety Attitude Questionnaire, and experiences of nursing errors in operation room. Data were analyzed using descriptive analysis, Shapiro-Wilk test, Mann-Whitney U test, Kruskal-Wallis test, Pearson correlation coefficients and multiple linear regression.
Results: The experience of nursing errors had significant negative correlations with communication self-efficacy (r=-.39, p<.001) and perception of the patient safety culture (r=-.36, p<.001). Factors significantly influencing the experiences of nursing errors included communication self-efficacy (β=-.25, p=.002), and perception of patient safety culture (β=-.21, p=.009). The overall explanatory power was 19% (F=14.85, p<.001).
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PURPOSE This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses. METHOD A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression. RESULTS The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate. CONCLUSION These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.
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PURPOSE This study was done to examine effects of task performance style, communication ability and their interaction on problem-solving ability and nursing competency of nursing students participating in a nursing management practicum. METHODS The study was a non-equivalent control group non-synchronized design. Participants were 56 fourth year nursing students (25 in the cooperative task group and 31 in the individual task group) and data were collected from March to September 2010. Additionally, two groups were classified based on communication ability of students and four groups were classified by their task performance style and communication ability. Problem-solving ability and nursing competency were measured pre- and post-test and compared between groups. Data were analyzed using SPSS Windows 17.0 program. RESULTS Neither problem-solving ability and nursing competency were statistically significantly different according to task performance style. Nursing competency was statistically significantly higher in the high communication group compared to the low communication group. Problem-solving ability was significantly different among the four groups classified by task performance style and communication ability. CONCLUSION Nursing educators may need to improve students' communication ability to improve nursing competency and also assign different tasks based on communication ability of nursing students to improve problem-solving ability.
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PURPOSE This study was done to explore the relationship in hospital nurses' of communication competence, communication types, and organizational commitment and to provide basic data for developing programs to improve internal communication and to promote nurses' commitment to their organizations. METHODS The participants included 316 nurses who worked in two general hospitals. The tools used for this study were the Global Interpersonal Communication Competence Scale (GICC) and Communication Satisfaction Questionnaire by Downs & Hazen (1981), revised by Seo (2002) and Mowday's tool (1979) for organizational commitment. Data were analyzed using SPSS/PC+12.0. RESULTS The mean score for communication competence was 3.46, and for organizational commitment, 3.19. For communication types, the mean score for formal communication was 3.18 and informal communication, 2.59. Communication competence had a positive relationship with formal communication (r=.32) and with informal communication (r=.16). Organizational commitment had a positive relationship with formal communication (r=.53), communication competence (r=.30), and informal communication (r=.27). CONCLUSION The results indicate the necessity of developing programs to promote nurses' communication competence and also developing a system that will enrich active communication. Systematic and continuous training in communication is also highly recommended.
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Effects of SBAR Program on Communication Clarity, Clinical Competence and Self-efficacy for Nurses in Cancer Hospitals Youn Hwa Kim, Yooun Sook Choi, Hye Young Jun, Myung Ja Kim The Korean Journal of Rehabilitation Nursing.2016; 19(1): 20. CrossRef
Study on Self-efficacy, Communication competency, Critical thinking disposition and Clinical performance ability of nursing students Mi-Ok Kim Journal of the Korea Academia-Industrial cooperation Society.2016; 17(6): 609. CrossRef
Effect of SBAR-Collaborative Communication Program on the Nurses' Communication skills and the Collaboration between Nurses and Doctors Mi-suk Hyun, Hye-Jin Cho, Mi-Aie Lee Journal of Korean Academy of Nursing Administration.2016; 22(5): 518. CrossRef
Effects of Empathy, Communication Ability and Attitudes toward Mental Illness on Psychiatric Nurses' Image for Nursing Students Young-Hee Cho Journal of Korean Academy of Psychiatric and Mental Health Nursing.2016; 25(4): 294. CrossRef
The Development and Effects of a Tailored Simulation Learning Program for New Nursing Staffs in Intensive Care Units and Emergency Rooms Eun Jung Kim, Hee-Young Kang The Journal of Korean Academic Society of Nursing Education.2015; 21(1): 95. CrossRef
Interpersonal Communication Competence and Social Anxiety in Nursing Students Sun-Kyung Hwang, Yoon-Ji Lee The Journal of Korean Academic Society of Nursing Education.2015; 21(4): 518. CrossRef
Intensive Care Unit Nurse's Communication Experience Youn-Hui Won, Jiyeon Kang Korean Journal of Adult Nursing.2014; 26(3): 352. CrossRef
Clinical Nurses' Experience of Positive Organizational Culture Young-Hee Yom, Sang Mi Noh, Kyung Hee Kim Journal of Korean Academy of Nursing Administration.2014; 20(5): 469. CrossRef
Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team Eun-Ju Lim, Yeo-Jin Yi Journal of Korean Academy of Nursing Administration.2014; 20(3): 313. CrossRef
Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses Se Hyang Kim, Mi-Aie Lee Journal of Korean Academy of Nursing Administration.2014; 20(3): 332. CrossRef
The Impact of Communicative Competence on the Teaching Efficacy and Job Satisfaction of Early Childhood Teachers Sa Nyeo Kim, Sung Sook Pu Korean Journal of Human Ecology.2013; 22(4): 511. CrossRef
Relations of Burnout, Interpersonal Relations, Professional Self-concept and Depression in Clinical Nurses Eun Yi Yeom, Hae Ok Jeon Journal of the Korea Academia-Industrial cooperation Society.2013; 14(6): 2869. CrossRef
The Recognition of Achievement and Importance of Nursing Program Outcome among Nursing Students Su Hyun Bae, Jeong Sook Park The Journal of Korean Academic Society of Nursing Education.2013; 19(2): 203. CrossRef
Influence of Communication Competence and Burnout on Nursing Performance of Intensive Care Units Nurses Youn-Jung Son, Youn A Lee, Kyoung Nan Sim, Seong Sook Kong, Young-Su Park Journal of Korean Academy of Fundamentals of Nursing.2013; 20(3): 278. CrossRef
Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses Kyeong Hwa Kang, Yong Hee Han, Soo Jin Kang Journal of Korean Academy of Nursing Administration.2012; 18(1): 13. CrossRef
The Effects of Nurse's Communication and Self-Leadership on Nursing Performance Sun Im Im, Jong Park, Hye Sook Kim Korean Journal of Occupational Health Nursing.2012; 21(3): 274. CrossRef
Relationship between Nurse Managers' Facilitative Communication and Nurses' Self-esteem Hee Shim Jeong, So Eun Choi, Sang Dol Kim Korean Journal of Occupational Health Nursing.2012; 21(3): 175. CrossRef
Influence of Decentralization, Participation in Decision Making, Job Satisfaction on Nurse Managers' Organizational Commitment Mi Yu, Kyungsook Kim Journal of Korean Academy of Nursing Administration.2011; 17(3): 357. CrossRef
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